Verizon has good coverage in the Hattiesburg area, but customer service is the proverbial horse of a different color. While that story is a post for another time, I found the following story interesting.
FCC Questions Verizon
We are fall familiar with the throttling of data by major carriers – especially on unlimited plans. In the past, this has mostly been done for 3G speeds; however, Verizon is moving into the 4G category.
Federal Communications Commission Chairman Tom Wheeler on Wednesday grilled Verizon on its plans to slow down the data of the top 5 percent of 4G LTE unlimited users. (Quote from Original TechCrunch article.)
This is scheduled to begin in October.
What do YOU Think?
I am quite curious to see how this plays out. Again, I have no problem with their service in Hattiesburg, MS. Please note that I said SERVICE and not CUSTOMER SERVICE. On that front, I find their customer service to be lacking – quite lacking to be honest. My opinion is formed from a situation lasting from July 2013 – June 2014 and over 100 pages of email documentation. They have great phones and good data – again, for the most part. I hope that my situation is the exception and not the norm.
I am curious to know. What do you think about the plans to throttle unlimited 4G users?