MegaGate Careers: Customer Support Specialist
MegaGate has an open position within our Customer Support Department.
Customer Support Specialist
The Customer Support Specialist plays a vital role by serving as front-line support in our Call Center. Ideal candidates have call center and telephony and/or networking experience and/or education. MegaGate Broadband is an equal opportunity employer.
MegaGate Broadband began in 1990 as CellularONE of South Mississippi. During our time as a cellular telephone service pioneer, we provided award-winning customer service to our customers in South Mississippi. Today, as MegaGate Broadband, we continue that tradition providing leading edge telecommunication service and support to our customers in Mississippi and across the country.
MegaGate Broadband is a facilities based Competitive Local Exchange Carrier (CLEC), As a facilities based CLEC and not a reseller of phone services, MegaGate provides the service; from providing the ring tone, to installation, support, troubleshooting, and billing. We provide Business Class telephone and Internet service, Business Phone Systems, and Telecommunications Consulting Service. We also offer a variety of other services ranging from network design, implementation, and management to Collocation Services in our Data Center facility.